The Role of HR: A Business Growth Perspective

HR plays a major role in business growth and expansion by attracting, nurturing, and retaining talent, fostering a positive work culture, ensuring employees well-being, aligning company objectives with employee goals, and driving innovation to achieve productivity and sustainability. 

So, HR acts as a catalyst to achieve business goals through effective people management. To understand it more precisely, the HR and Training Committee of the Southern Gujarat Chamber of Commerce and Industry (SGCCI) is hosting the eighth National HR Conclave on Feb 24, 2025, in Surat.

On the occasion, Govind Dholakia, founder and chairman emeritus, SRK Group, and MP, Rajya Sabha; and Hindustan Zinc (Vedanta Group) CEO Arun Misra will share insights about HR’s evolving role in driving the business growth.

Asmani Surve, vice president, HR, Goldi Solar; Bhawna Kirpal Mital, CHRO & head-IT, admin and CSR, Hero Future Energies; Parag Sanghani, provost and executive dean, PP Savani University, Surat; Pooja Makasana, head, DEI & HR business partner, global IT and procurement, Sun Pharmaceutical Industries; Sohail Sawani, founder, Sohail & Co and Sawani Institute of Labour Law & Skill Development will shed light on innovative HR strategies for the future. 

While you plan to attend the conclave to understand HR functions for driving your business growth, we share a few key aspects to help you out.  

Talent acquisition and retention: Selecting and hiring the right talent is the first step for driving innovation. Hiring skilled employees, who align with the company’s objectives, principles, and work culture, is of paramount importance as it helps the company stay competitive.

Further, retention of the right talent is as important as hiring them. HR plays a key role in engaging and motivating them through various inhouse programmes so that they remain loyal and committed to the company. 

Employee engagement: HR plays a major role in setting a conducive atmosphere for work and growth so that employees feel encouraged and remain connected to the company’s vision and goals. It has been proven by various studies that high level of engagement results in better performance and productivity, directly proportional to business growth.

Feedback mechanisms, recognition programmes, awards, health and wellness schemes and other initiatives help in achieving better work-life balance, which further help in creating an engaged workforce.

Diversity and inclusion: Having a diverse and inclusive workforce is a strategic advantage to have a better working environment. Building a diverse team helps in generating and implementing diverse ideas, fostering creativity and improving decision-making, which further drives growth.

All employees and staff should feel valued and respected irrespective of their ranks and designation, so inclusion plays a major role in enhancing collaboration and creativity. It helps businesses achieve a common goal. 

Strategic workforce planning: A company should always have the right mix of talent and staff to support growth and innovation. For this, HR makes long-term workforce planning and strategies, which includes forecasting the future talent needs, understanding labour market trends, fixing wages and increment, and planning for workforce transitions due to retirements, promotions, conflicts, or business expansion. Such planning helps companies scale up with respect to market demands or business needs.

Risk management: A company should always remain compliant with labour regulations and law of the land to minimise legal risks and court cases. HR ensures that it should be done without much hassle so that a company remains stable and focus on growth, minimising distraction. Risk management includes safeguarding employee well-being, implementing workplace safety measures, and handling sensitive matters like conflict resolution.

Change management: Whether it's about scaling operations, integrating new technologies and innovation, adapting to new market dynamics, change in leadership, HR plays a major role in all these transitions, ensuring everything goes smooth. HR ensures that employees are supported throughout the transition process, minimising confusion and disruptions.

HR plays a key role in ensuring that employees quickly adapt to new changes and working of the company remain unaffected despite challenges.

Performance management: HR helps in tracking and evaluating the performance of employees, ensuring the company objectives are rightfully and timely met. They receive feedback from both the ends, thereby helping individuals co-work with full potential.

HR aligns employee and team goals with overall business growth through performance management, supporting the company’s vision. 

People Matters is the official media partner for the 8th National HR Conclave. Find out more about the event here.