Shilpa Narayan | Human Resources Manager | Courtyard by Marriott Chennai (Marriott International)
When Bengaluru born Shilpa majored in Hospitality Management, the dynamism of the sector excited her. She has been to many cities and this exposure and experience gave her the wings to fly higher in her career. With a specialization in Operations, she got the opportunity to handle Learning & Development, and discovered her true calling. Shilpa was amazed to see the connect and impact she as an HR professional could have on people and their performance.
“The experiential learning I have received by being in the HR domain has molded me as an individual and shaped my thought process that enables me to think ahead,” shares Shilpa Narayan, Human Resources Manager, Courtyard by Marriott Chennai (Marriott International).
Creating impact on people & enabling them to perform better
Shilpa chose to be in the HR domain as she realized that being an HR professional shall enable her to make an impact in people’s lives. The HR community has the opportunity to help people develop their skills and shape their futures.
Empathetic & assertive: Key differentiators
Besides a background in operations, Shilpa feels her empathetic nature and assertiveness has also benefited her in her professional journey.
Preparing the talent for the future: Key priority
Shilpa looks forward to enable the talent with skills and competencies that will help them be more ready for the dynamic future. As the focus of businesses across sector currently is on identifying and developing future ready talent, she would also like to work towards solving this challenge.
Let's read how Shilpa wants the HR function to change and what visions she has for the function's growth in the future.
The one thing I will change in HR
HR has to stop being just a business partner and evolve as an 'influencer'. HR professionals must be developed to 'influence' and have the acumen to act accordingly basis situations.
The one thing I will retain in HR
While we drive artificial intelligence and technology for predictive data analytics, we must not forget the 'human touch', which forms the core of People Business. To this day, we rely on Human Touch and Emotional Intelligence, which should drive HR in the future, and work simultaneously along with technology.
Vision for HR's future growth
HR is evolving constantly by the day. The Human Resources function of the future will resonate with the themes such as being the curator of people experiences, destroying all status quo, shaping and leading strategy to business, anticipator and influencer to ever changing situations. HR will be an enabler, taking a key seat on the table and driving innovation and change, to unlock human potential and impact great results.