62% of Indian employees use GenAI regularly as workplace adoption surges: EY

Nearly two-thirds of Indian employees now use generative artificial intelligence regularly at work, making India one of the most enthusiastic adopters of workplace AI globally, according to EY’s 2025 Work Reimagined Survey.

The survey found that 62% of Indian employees report frequent use of GenAI tools, placing the country at the top of EY’s global “AI Advantage” index with a score of 53, well above the global average of 34. The findings are based on responses from 15,000 employees and 1,500 employers across 29 countries.

The data suggests that Indian organisations have moved beyond pilot projects and experimentation, with AI increasingly embedded in everyday work processes. Both employers and employees reported tangible benefits from adoption, including higher productivity, improved decision-making and better quality of output.

According to the survey, nine in ten Indian employers said AI has boosted productivity, a view echoed by a large majority of employees. The alignment between management and workforce perceptions stands out at a time when AI adoption elsewhere has often been slowed by scepticism and trust concerns.

India also ranked high on confidence in ethical and responsible AI use. Employers and employees expressed strong trust in how organisations are handling issues such as data privacy, explainability and accountability—areas that continue to weigh on adoption in several advanced economies.

Despite the surge in usage, traditional workplace priorities remain influential. Indian employees ranked bonuses and flexible working arrangements above most other factors when assessing job satisfaction, while employers said they were balancing conventional rewards with growing investments in AI-related skills and tools.

The survey points to a potential gap beneath the optimism. While a strong majority of employers and employees agree that learning new skills is critical as AI becomes more pervasive, the time allocated to building those capabilities remains limited. Most workers globally spend fewer than 40 hours a year on AI-related learning, even though those who invest more time report higher productivity and lower intent to leave their organisations.

“For companies, adoption alone is not enough,” said Anurag Malik, partner and national leader for people consulting at EY India. “When organisations invest in skills, provide clarity on how roles will evolve, and adopt AI responsibly, employees are more engaged and confident about the future.”

As generative AI becomes embedded across functions and roles, the survey suggests India’s advantage may lie not just in how quickly employees are using the technology, but in whether organisations can match that momentum with sustained investment in skills, governance and workforce readiness.