With a career spanning over three decades across FMCG, Insurance and Logistics industries, working for established brands with nearly two decades in Cadbury followed by six years in DHL and close to ten years in HDFC, Ghag will be taking over as CHRO of Blue Dart.
The newly appointed CHRO is already up in the air traveling to various offices of the company across the country to understand and witness the work life of employees and be better equipped to strategize and create employee policies and practices. Beginning with the Mumbai office, Ghag is investing quality time in building rapport with the shop-floor employees at the company’s Bhiwandi unit, regional offices, airports and then will be heading to other locations.
Ghag firmly believes CHROs should interact closely with the employees, especially those at lower levels in the hierarchy. He is yet to have his first interaction with the CEO post taking over his new role.
An alumnus of Mumbai and Pune University, he also has a certification from XLRI in HR and Business Excellence. Former lead of business excellence and Chief Value Officer, HDFC, he was also among the 100 most influential HR professionals in Asia as ranked by CHRO Asia.
The market leader with a 48 percent share in express services, is focused on expanding business into Tier II and Tier III cities. Spending time with employees at this time to get familiar with what’s working and not working appears is a well-thought strategy before establishing the next phase.