TCS carries out biggest reshuffle since 2023: Moves leaders across BFSI, cybersecurity, energy

Tata Consultancy Services (TCS) has undertaken its biggest leadership reshuffle in three years, moving senior executives, splitting its BFSI Americas business and creating new units across strategic areas including energy, travel, the US West Coast, ServiceNow and Autonomous Business Operations.

The restructuring spans BFSI, cybersecurity, communications and media, energy, resources and utilities, and travel and hospitality, according to internal emails seen and reported by Moneycontrol.

The most significant changes are unfolding inside BFSI, a vertical accounting for more than 30% of TCS’ revenue.

TCS splits BFSI Americas into two

Susheel Vasudevan, currently Business Group Head for BFSI Americas, will move into a strategic role reporting directly to TCS CEO and MD K Krithivasan, Moneycontrol reported.

At the same time, TCS is reorganising BFSI Americas into two business groups. The new leadership structure includes:

• Rakesh Kumar, currently ISU Head for BFSI US West, becoming Business Group Head of one newly formed group.
• Mohan Veeturi, currently ISU Head for BFSI US East Banking, taking charge as Business Group Head of the other.
• Manmeet Chhabra, currently ISU Head for BFSI Canada, becoming Country Head for TCS Canada.

The Canada appointment follows an earlier move involving Soumen Roy, the former country head for TCS Canada, who was appointed head of the TCS Global Value & Innovation Centres Business Unit.

In an internal email cited by Moneycontrol, Krithivasan said BFSI Americas had been one of the most significant contributors to the company’s growth and market leadership over several years.

He also pointed to “profound shifts” driven by AI, changing client expectations, platform modernisation and new operating models, saying TCS needed to remain close to changing client and market requirements while strengthening its leadership bandwidth.

Energy and cybersecurity get new leaders

The restructuring extends beyond financial services.

TCS has created a new Energy, Resources & Utilities Business Group, with Sabyasachi Chandra, who currently heads the North America Utilities unit, taking over as Business Group Head.

Krithivasan said in an internal note reported by Moneycontrol that the new group was being created to strengthen leadership bandwidth and provide dedicated focus to the industry segments in the AI era.

The company is also changing the leadership of its cybersecurity business.

Kumaranarayanan, currently ISU Head of North America Energy & Resources, will take over as head of the Cyber Security unit.

The moves place dedicated leadership around areas where TCS is seeking greater business focus as technology and client requirements evolve.

New groups emerge around travel and the US West Coast

TCS is also creating a dedicated Travel, Transport & Hospitality Business Group.

Arun Pradeep, who has been leading the company’s Travel, Transport & Hospitality UK & Europe ISU, will head the newly formed business group.

Separately, Ganesa Vaikuntam will take over as ISU Head for Life Sciences UK & Europe.

Another new structure will focus specifically on the US West Coast, a market with a concentration of technology, semiconductor and software companies.

The region sits at the centre of shifts involving AI, quantum technologies, semiconductors, product engineering and AI-native business models.

TCS said the new business group would focus on accelerating growth across these segments while expanding the company’s participation in the wider innovation ecosystem.

Akhilesh Tripathi will lead the new US West Coast Business Group.

ServiceNow and autonomous operations get dedicated leadership

The reshuffle also reaches two technology-focused areas.

Rajnish Palande, currently ISU Head for BFSI Americas, US East Insurance, will become Global Head of the ServiceNow Practice. He will be responsible for driving TCS’ global ServiceNow agenda end to end.

The move follows what TCS Chief Operating Officer Aarthi Subramanian, in an internal note cited by Moneycontrol, described as a “360-degree partnership” with ServiceNow. According to the note, the arrangement includes a committed go-to-market approach for focused Fortune 500 customers and professional services delivery.

TCS has also created a dedicated sales organisation for Autonomous Business Operations.

Akhilesh Tiwari, who most recently headed the Communications, Media and Information Services business group, will lead the new unit. Its mandate will focus on sales motions specific to Autonomous Business Operations.

The reshuffle at a glance

The leadership changes span some of TCS’ largest established businesses and several newer areas of strategic focus:

• Susheel Vasudevan moves from leading BFSI Americas to a strategic role reporting to CEO and MD K Krithivasan.
• Rakesh Kumar and Mohan Veeturi will lead the two newly formed BFSI Americas business groups.
• Manmeet Chhabra becomes Country Head for TCS Canada.
• Sabyasachi Chandra will lead the new Energy, Resources & Utilities Business Group.
• Kumaranarayanan takes charge of the Cyber Security unit.
• Arun Pradeep will head the new Travel, Transport & Hospitality Business Group.
• Akhilesh Tripathi will lead the dedicated US West Coast Business Group.
• Rajnish Palande becomes Global Head of the ServiceNow Practice.
• Akhilesh Tiwari will lead the new sales organisation for Autonomous Business Operations.
• Ganesa Vaikuntam takes over as ISU Head for Life Sciences UK & Europe.

The biggest structural reset since 2023

The latest changes mark TCS’ most extensive leadership and business restructuring since 2023.

During the earlier overhaul, the company moved away from groupings based on customer size and adopted a vertical-led operating model. The latest restructuring works within a business environment increasingly shaped by AI, new technology ecosystems and changing client expectations.

The company also went through a major workforce reduction in 2025, when it let go of about 2% of its workforce, or more than 12,000 employees, as part of efforts to become more agile and future-ready amid rapid technological disruption, according to the information reported by Moneycontrol.

The latest changes now put the focus on leadership bandwidth and specialised business structures. TCS is splitting a major revenue-generating operation, creating dedicated groups around emerging and established markets, and placing new leaders across technology-focused practices.

For TCS, the reshuffle is more than a sequence of executive moves. It redraws who leads some of the company’s biggest businesses and where dedicated leadership attention will sit as AI changes the technology services market.