Salesforce announces the launch of its integrated learning service, Salesforce Learning Paths to enable workplace learning “in the flow of work”.
Learning Paths allows employees to work and learn seamlessly in a single, digital environment, Salesforce said. Employees can tap into Trailhead — Salesforce’s learning platform — myTrailhead and external learning resources, including bite-sized videos and gamified quizzes, thereby personalizing training as per individuals, roles or teams.
The platform makes way for relevant bite-sized learning experiences, applicable in the flow of work. The service includes contextual learning for employees in relevant skills as well as personalized learning tailored for specific individuals.
"The past year accelerated the shift to a digital-first world, and the new way of work demands new skills and ways to learn," said Heather Conklin, SVP and GM of Trailhead at Salesforce, in a statement.
According to Salesforce, 59% of employees say they’ve had fewer opportunities for workplace learning since the pandemic began. Learning Paths is designed to give organizations the power to integrate learning technologies directly into Salesforce to help employees with on-the-job learning for the all-digital era.
Learning Paths will also enable organizations to personalize and monitor learning according to an individual, role, team or the entire organization, helping the workforce reach their development goals and build a stronger collective organizational expertise.
With upskilling gaining greater significance post pandemic to scale recovery and growth, the service comes at an opportune time for Salesforce and its clients alike.