Infosys' two-year transformational process may take at least another two years as the company aims to scale itself to offer high-value services, according to experts who got a chance to interact for the first time with Chief Executive Officer and Managing Director Vishal Sikka at an event in Berlin last week. Even so, analysts who were at the customer event believe that if successful, the country's secondlargest software exporter could see improved margins with a new approach of trying to balance "to-do-same-for-less" contracts with "co-innovate-withthe-customer" type of deals. "Vishal presented a plan to reposition InfosysBSE -1.54 % as a co-innovator for new business logic jointly with the customers," said Stefan Ried, vice president and principal analyst at Forrester Research.

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