Reliance Communications to cut 37% workforce by month end
Anil Ambani-headed Reliance Communications (RCOM) plans to slash 37 per cent of its 15,000-strong workforce by the month-end by outsourcing its call centre and shared services operations in a bold restructuring move aimed at exiting non-core businesses and cutting costs to boost profitability. India's fourth-largest telco will shortly ink deals worth a total of nearly Rs 700 crore with two thirdparty service providers to outsource its BPO and shared services operations, which will result in some 6,000 employees exiting RCOM's rolls. Nearly 4,500 of them are currently involved in RCOM's call centre operations while the rest make up its shared services teams.
Anil Ambani-headed Reliance Communications (RCOM) plans to slash 37 per cent of its 15,000-strong workforce by the month-end by outsourcing its call centre and shared services operations in a bold restructuring move aimed at exiting non-core businesses and cutting costs to boost profitability. India's fourth-largest telco will shortly ink deals worth a total of nearly Rs 700 crore with two thirdparty service providers to outsource its BPO and shared services operations, which will result in some 6,000 employees exiting RCOM's rolls. Nearly 4,500 of them are currently involved in RCOM's call centre operations while the rest make up its shared services teams.
Read the Economic Times news report here.
