Driving on Digital - HR's transformation

For organizations, digital transformation is the new reality. Digital now determines the way organizations think and operate. With the advent of a slew of digital technologies – Mobile, Cloud, Social Media, and Analytics, and the influx of the millennial workforce, businesses have had to change their models, re-think their strategies and adapt to the preferences of a new generation of working population. And digital disruption has also compelled the HR function to transform the way it delivers.

This cover story, in its first segment, reveals what this shift looks like for individual companies, how they have transformed themselves digitally, and in this journey, how has the HR transformed itself digitally and has integrated technology with employees. It documents the journey of leading organizations across sectors from Information Technology, FMCG, Financial Services to Manufacturing, who share with us their business priorities while highlighting the change in operations and strategy in a time where digital has taken precedence. The participant organizations of the Study highlighted the key shifts in the last few years including changes in understanding of customer centricity with an emphasis on customization, fast-paced modeling and testing of products, accessing e-commerce and m-commerce marketplace, and understanding the millennial customer behavior as some of the business priorities.

There are a number of key HR imperatives that play an instrumental role in enabling and accelerating this shift. One among them is the emerging challenge in the way talent is acquired, groomed and developed. Companies also note the need for a mix of skill sets that account for both, technical and commercial acumen. A second imperative has to do with creating an organizational culture with a bias for action. Transformative HR technology is another key feature embedded in the digital journeys of many companies. And the rise of human capital management technologies has ensured that access to information and insights are accessible to everyone.

The second segment of the cover story assesses and exposes the state of HR technology and automation through People Matters – SAP HR Technology Study 2016, which highlights the current state of HR technology adoption and the success levels of technology implementation. The third segment of the cover story provides cutting-edge insights from thought leaders into the Next Wave of HR Transformation.
 

• From ‘looking digital’ to ‘being digital’ - Jayesh Pandey, Managing Director – Talent & Organization Practice, Accenture India & Unmesh Pawar, Global Managing Director – Talent Acquisition, Accenture
  
  
• Digitally transforming and building capability - B.P. Biddappa, Executive Director, HR, Hindustan Unilever
  
  
• Enabling collaboration through digitization - Sanjay Jorapur, CHRO, Hero MotoCorp
  
  
• Transforming is about the digital native - V. Krishnan, Executive Director of HR, Dabur India
  
  
• Transforming mindsets to drive change - Dilpreet Singh, VP & HR Head, IBM - India/SA
  
  
• Digital is breaking silos - Rajeev Bhaduria, Director Group - HR, Jindal Steel and Power Ltd.
  
  
• Responding to the dynamism of the market - Rajita Singh, Head - HR, Broadbridge