Engagement is not a one-time activity but an on-going process, much like transformation. It becomes all the more vital to ensure that employees are engaged and aligned with the vision of the organization and are ready to take on the challenges that every new day hosts during times of transformation.
The focus should not be to chase engagement scores but to ensure that managers and their teams have candid conversations on engagement and work towards improving areas that are low hanging fruits for the team
The outcome of engagement is the emotional attachment and commitment that employees display towards an organization and that gets reflected in behaviors such as discretionary effort, pride, satisfaction, loyalty, and advocacy. However, the ingredients that result in this outcome are multi-fold. Especially during change and transformation, it is important for employees to be aligned with the overall vision inspired by leadership, and a compelling value proposition, empowered through...
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