Employees are allowed to make mistakes and learn from them, to voice opinions and a fair chance to try new things
#1 Ajuba Solutions India Pvt. Ltd.
In business for ten years, Ajuba’s employee strength is 1,600+. The company has achieved excellence in the IT Enabled Services (BPO) sector by pioneering unique methods to enrich employee experience, gaining employee trust and taking care of their welfare. Its motto of ‘Inspired People. Inspired Results’ directly results in its actions to keep people motivated.
Employee excellence is encouraged and recognized through ‘Sparks’ that collects unique ideas from them. ‘Reach Out’ facilitates discussions with the management on career goals and sharing of feedback directly. ‘ICONS’ is the Internal Communications network that is managed by the employees and keeps them connected on events. The unique umbrella of Information Security Awards recognizes employees who help in maintaining the information security of the organization. Some of the awards include Best Auditor, Best Security Guard, Best Compliant Team, etc. Employee feedback highlights that they are made to feel at home and provides avenues of development to grow continuously. Employees are allowed to make mistakes and learn from them, to voice opinions and a fair chance to try new things.
The employee-focus of the company shines through from its wellness program called ‘Svasth’. It is based on the premise of healthy employees leading to healthy business. The program is devised to allow Doctor on call / Gynecologist on call / Professional counselor Health camps / Yoga for all / Concessional diagnostic services / nutritious meal of fruits and biscuits to pregnant women under the segment called Poshan / Medical emergency assistance / Flexi timings, etc. The work premises include a Women’s Lounge to offer pregnant or unwell women employees a space to rest and relax. An employee writes that “the company has given equal importance to all the employees. Even during critical situations, it has helped employees and vendors during their illness.”
Ajuba’s ‘No first pick up and no last drop’ transport policy for women ensures their safety for night shifts. The policy provides security guards to women if they should be collected first or dropped last otherwise those situations are avoided for them. A feedback treats the employer as “a value-driven organization that keeps its clients and employees happy always.” Another highlights the aptness of a saying in the company, “Preach what you practice = AJUBA” by saying that “here, the management practices what it says.”
#2 Intelenet Global Services
The survey analysis shows that Intelenet Global Services has made great efforts to ensure adequate facilities and work-life balance for its employees. Their Employee Appreciation Program runs for two weeks and is filled with fun and frolic. It actively engages employees and their families in contests and entertainment, and provides them a platform to showcase their talents. I-Belong is another event where families of the employees are invited to take a look at the workplace.
The work environment is designed with the aim of providing a comfortable and rejuvenating structure to employees working in shifts. There is an equipped gym on the premises and sessions are conducted on diet, nutrition and physical exercises. A cafeteria with snack / coffee vending machines and appliances is functional 24x7. An in-house ATM, drop box for utility bill payments and in-house library further ensure a complete eco-system for the workforce. The company provides concierge services, and comfortable modes of transport for its employees’ commute.
Employee health is of paramount interest to the company and reflected through its compliance on health and safety, medical reimbursement, hospitalization coverage and doctor-on-site. I-Counsel facilitates onsite counseling by professional counselors. Consistent efforts are made to keep employees excited about their workplace. Employee feedback speaks of equality at work, regular topical training efforts and a good infrastructure at the workplace.
In confirmation of the organization providing an employee-centric workplace, an employee writes that “I am proud to be a part of the Intelenet Global family. Although I have worked with two other BPOs prior to joining here, I never got a chance to work in such an atmosphere and environment. It’s indeed a great workplace. People are cooperative here, especially my managers and Team Leaders. I enjoy working here and look forward to continue working with the organization in a good post.”