In today's rapidly evolving workplace, DEI are crucial components of organizational success. However, integrating DEI with learning and development L&D presents unique challenges that require deep reflection and systematic change.

As part of the Learning and Action series, a People Matters and upGrad Enterprise bring you another exclusive conversation with talent leaders on how learning programs can be made more impactful. In this episode, Dhruv Mehra, Head B2B Marketing at upGrad talks with Megha Thapar, APAC Lead - DE&I, CBRE. She shares how evolving mindset and changing perspectives is critical from both an L&D and DE&I perspective.

Key takeaways from the discussion

• Behavioral Change a Major Challenge: DEI work is fundamentally about changing mindsets and behaviors, which is far more complex than simply teaching technical skills. Leaders must address the deeply ingrained biases, social conditioning, and cultural norms that influence decision-making and interactions in the workplace.
• The Importance of Inclusivity in Leadership: To create an inclusive culture, leaders must walk the talk by embodying the values of respect and openness. It is not enough for leaders to just preach diversity; they must actively model inclusive behaviors daily. This includes ensuring that everyone feels heard and respected, regardless of their background, identity, or position.
• Personalization in DEI Programs: Effective DEI programs must not only be scalable but also personalized to the unique needs of individuals at different career stages. The challenge for learning leaders is to create solutions that cater to both broad organizational goals and individual growth trajectories.
• DEI as a Continuous Learning Journey: Diversity and inclusion are ongoing learning processes. As organizations grow and diversify, DEI efforts must evolve too. Leaders must foster a growth mindset, encouraging continuous self-reflection and learning among employees. For example, challenging personal biases and societal conditioning is an ongoing journey that requires openness, humility, and a commitment to change.