An assessment technology should be able to deliver high quality, reliable and validated content on a secure platform with standardised evaluation metrics
Organisations seek the help of technology service providers for conducting assessments and surveys
Technology has become an important and integral part of life today. An organisation aims to use technology whenever and wherever possible as it makes things simpler and better. Over the last few decades, Indian companies have not only championed the cause of building better technologies, but also have been proactive in its adoption to optimise benefits.
Organisations are the first to adopt standard technologies in the market and use their prerogative in asking tech providers to build, modify technologies for better use and adoption. The synergy between technology providers and organisations has seen game-changing products and solutions that intelligently and innovatively blend the best of experience and technology.
These days, companies are looking at automating or deploying technology to its truest sense – in running assessments and surveys. The key drivers for assessments are security, scalability and ease of use. An assessment technology should be able to deliver high quality, reliable and validated content on a secure platform with standardised evaluation metrics. That should in turn provide in-depth analytics which not only help recruit/train talent but also help users optimise the benefits of online assessment.
Surveys are driven by actionable outputs, which can only be achieved with the help of a technology that uses innovative data collection techniques and provides intelligent analytics.
The global and Indian market have an exciting mix of assessment and survey technology providers who offer standard and customised solutions. Interestingly, though on basic premise each of the providers offer similar solutions, each of them have a niche USP. Most of these solutions provide a great tool which not only improves the processes in organisations but also delivers a great Return on Investment. Some of the technologies also help in bringing down costs that are traditionally associated with assessment and survey processes.
Assessment technologies today not only provide traditional assessments systems that help evaluate aptitude, skills and intelligence, but also replicate life and work situations through simulations. It provides an in-depth overview of the candidate’s overall potential to a mapped role. Survey technologies provide critical outputs that helps an organisation refine its processes and policies for the better. Surveys are also important in capturing the pulse of the human capital in organisations and it is well known the difference between the best organisations and good organisations are directly proportional to the human capital.
While assessments help identify the best hires and help in properly training them to performing resources, surveys are the ultimate tool to analyse comfort and satisfaction of these resources in their given roles. This goes a long way in defining whether they are performing in accordance with their true potential.
The growing number of adopters of such solutions reinforces the belief that innovative work is being done in the driving technology solutions in assessment and survey processes. More importantly, technology has made processes simpler and better for all users For once, assessments and surveys are easy.
Navjit Singh is Business Head, EXON Solutions