In the last decade there have been many changes in Technology which have changed the way companies work and how Human Resources manages employees and business needs. Companies have to deal with the internet age where business needs can change rapidly and where employees have to juggle and manage their work-life balance. Workforce Management Software helps companies effectively manage us today’s business and employee needs through Time & Attendance, Scheduling, Payroll, and Analytics modules.
Companies have charged HR and Operations to help improve Productivity, Engagement and Compliance; complex challenges arise when Managers do not know how many employees are available for a shift or when additional staffing is required or when lack of knowledge of labor laws can lead to compliance gaps. . Workforce Management Software enables HR and Operations to control and manage effectively through all of the above challenges in Real Time.
Workforce software has enabled HR in maintaining consistent engagement and morale by addressing complex issues of Absenteeism, Analytics and Scheduling. It also provides HR, valuable insights on real time metrics and helps organizations identify areas of operational improvement and cost savings. Visibility into attrition trends and performance provide ways to uncover opportunities to streamline process and practices.
An integral part of Workforce Software and its role in enabling HR has been the seamless work of Workforce solution’s in ensuring that the company remains compliant. Tax and Labor regulations are complex and ever changing, it is extremely difficult for a manual system to keep up with such changes unless we have software that enables us to get real time data and make changes accordingly. Employment regulations especially in the manufacturing industries are numerous and companies are susceptible to lawsuits, legal fees, fines and a tarnished reputation for lack of compliance.
One of the bigger challenges in today’s fast pace business environments is to handle a contingent (contract) workforce. Since they are provisional and can rapidly fluctuate it becomes extremely difficult to track down activities and productivity of these employees. Workforce software makes it extremely easy for HR to manage such a work force and to stay on top of their activities in a real time basis.
Workforce Software helps in workforce visibility, they enable HR by giving insights to data that is needed to take calculated decisions that are free of risk and high on productivity. With the correct information workers can be placed at the right place and in the right job without any risk of slump in productivity.
There are more and more millennials that are entering the workforce everyday and they are changing culture and structures at the Work Place. They want to Work from home, want flexible timing, want a better work life balance. Changing schedules on a manual basis can lead to errors and gaps. Now WFM enables changes in real time keeping both the company and employees happy. .
Workforce Management does not only help big organizations with many employees and where the ecosystem is ambiguous. It also helps SMB’s in a robust manner. SMB’s aim to become large organizations in the future and sometime might struggle with out of control growth which leads to a lot of operational inefficiencies. WFM software can control the growth by operating in streamlined processes’ s and ensure that there is productivity in every function. SMB’s have their fair share of compliance issues as the segment has different laws when compared to a large organization and there are tailor made WFM solutions that are provided only to help SMB’s control their absetentiesm, raise productivity and schedule their employees without any operational inefficiency.
Employees are the biggest strength of the organization and HR not only has the task of enabling increase in productivity and reduction in costs but also to take charge of employee morale and engagement of the whole organization. Trust among employees will grow if we manage all parts of their work seamlessly and with Work Force Management, HR can make sure that the Performance Management will be fair and equitable through which a lot of improvements through training, rewards, budgets can be factored in.
Availability of real time data to HR had always been a challenge and when available, factoring in the Data in different areas to make improvements were always a long and tedious process. With the influx of different Workforce Management tools through which we can data which is more streamlined, I this helps HR to keep employees engaged as they can use data to improve their team performance, team scheduling and also reduce absenteeism. WFM helps us get insights to data analytics which can help us plan for future changes in the organization.