Come 2012 and the focus on reinventing the performance management system will double. With the increasing use of technology, the way performance management happens will enable continuous engagement and real-time feedback.

Organizations will make an extra effort on streamlining processes. In the backdrop of the evolution of technology, HR will play a more strategic and critical role in organizations.

HR will also move away from tactical activities and add value. As HR becomes technologically advanced, it will add greater value to businesses through better decision making and the use of HR metrics and analytics.