Video: Even with the rise of AI, human connection is critical: Merle Chen


Even with the rise of AI, human connection is critical: Merle Chen

Merle Chen shares the HR transformation journey.

Singapore-based hospitality group, The Lo & Behold Group has embarked on a transformation journey by leveraging the power of technology. They utilized technology to redefine their process, policies and the way they enable, engage and connect with their distributed workforce. In an interview with People Matters, Merle Chen, Chief Talent Officer, The Lo & Behold Group spoke to Ester Martinez, CEO & Editor-In-Chief, People Matters and gave an insider view of selecting technology, setting up the right change management process & building partnership with finance.

Watch the video to learn more about the HR transformation journey of The Lo & Behold Group.  

Read full story

Topics: Technology, Strategic HR, #TTE2018

Did you find this story helpful?



What are the top work tech investment focus areas for your company currently?

2 months free subscription

Subscribe to all new People Matters HR Magazine


And Save 59% plus Two months free

Subscribe now

Higher expectations must be matched with higher value.

READ our latest issue to find out how employers are ramping up EVP.