Amazon CEO Andy Jassy has addressed employee concerns over the company's upcoming five-day in-office mandate, dismissing speculation that the policy is a subtle strategy to push out staff or appease city officials. Speaking at an all-hands meeting on Tuesday, Jassy clarified that the decision is driven by a commitment to strengthening Amazon's workplace culture.

Set to take effect on 2 January, the five-day requirement has stirred discontent among Amazon employees, who argue that it is stricter than similar policies at other tech companies and could impact productivity due to longer commutes. Some have even raised concerns about potential consequences for non-compliance, including fears of forced resignations.

Jassy sought to dispel these fears, emphasising that the mandate is not a "backdoor layoff" or a concession to external pressures, but rather a move to enhance Amazon’s cultural foundation. “This was not a cost play for us,” Jassy explained. “It’s very much about our culture and strengthening it.”

Under the policy, employees who consistently miss in-office days may be required to voluntarily resign and will be locked out of company systems. Matt Garman, CEO of Amazon Web Services, recently suggested that those unwilling to follow the policy should consider alternative roles, a stance that has heightened employee concerns.

In a letter signed by over 500 Amazon employees, staff highlighted the potential impact on those with family obligations or health issues, questioning the rationale for a full-time office mandate when remote work had proven effective.

In response, Amazon has introduced commuter benefits and subsidised parking to ease the transition. “It’s an adjustment,” Jassy acknowledged, adding that the company is prepared to navigate these changes alongside employees.

Jassy also noted that Amazon’s system for reporting excessive bureaucracy has been active, with around 500 submissions from employees leading to action on approximately 150 cases. Amazon, which recently reported a record $15.3 billion profit for its third quarter, anticipates a strong holiday season as it prepares to implement the in-office requirement.