Article: Boosting the on-boarding process through Robotic Process Automation

HR Technology

Boosting the on-boarding process through Robotic Process Automation

RPA has significant potential to improve the efficiency of HR processes while being cost effective.
Boosting the on-boarding process through Robotic Process Automation

As an organization, we never get a second chance to create a first impression again. Nowadays when head-hunting is competitive so it is important to have a powerful and impactful on-boarding process defining your core values and approach. RPA has significant potential to improve the efficiency of HR processes while being cost effective. Whether it’s recruitment, on-boarding, induction or payroll, RPA has already made its space in the Industry. Software bots are created while implementing RPA which take over repetitive operational activities of HR and improves accuracy and speed of data processing.

RPA has already transformed so many workplaces by making employees free for contributing their energies for strategic and important tasks. By using RPA to create a new on-boarding experience, HR will have a profound impact on culture of the organization and may help in employee satisfaction and reduced early attritions. RPA can automate the on-boarding process and can help in delivering personal touch experience for the new employee. All essential processes like creating new joiner data, introduction with supervisors or team, initial trainings, streamlining information across teams and creating initial login credentials. 

Traditional on-boarding process includes repetitive tasks like collecting, copying and checking of data files. We all hate lengthy documentation and filling out forms and it becomes more frustrating when you have to input same information again and again. RPA can resolve this problem by consolidating and organizing the data into one place so it can fill out large blocks of data in advance by fetching details from the database. 

  • RPA can solve traditional problem of data consolidation by organizing all the new hire information into one place so that you need to share same information with different teams every time.
  • Digital forms are created which employees can fill before joining and RPA can fetch data from there and fill most of the information well in advance. The system will be more accurate and fast.
  • RPA can help in delivering personal touch with the new employee by automating initial tasks like login creations, documentation, laptop and seat assignment. So instead of feeling just like a “number”, they should feel respected and valued from the very first day and can inculcate our culture and core values.
  • Welcome mail to the new joiners when they open their mail including all the information related to important links, their login credentials and other information material about the organization.
  • Post complete induction and on-boarding process, survey mail can be sent to employees to get the feedback or suggestions so that they feel themselves as a part of the process and if there is any employee whose experience is not good that can be handled during initial days only. 

Beyond that, RPA helps HR to deliver a personalized and integrated experience to the new employee. All the essential processes like introduction sessions, training and activities like timesheet management, submitting expense claims can be organised to provide a customised experience. It’s not the end, RPA has lot more to offer when it comes to automating HR processes like bridging skill gaps and ongoing behaviours, succession planning and leadership trainings. RPA can also contribute as an integrated part of candidate and employee engagement program and act as a predictive tool by identifying and recommending shift in manager and supervisors.  

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Topics: HR Technology

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