About Crucial conversations® Training- Whenever you’re not getting the results you’re looking for, it’s likely that a crucial conversation is keeping you stuck. Whether it’s a problem with poor quality, slow time-to-market, declining customer satisfaction, or a strained relationship, if you can’t talk honestly, you can expect poor results.
This award-winning training infuses classroom time with original video clips examples. Course pacing is active and engaging, with structured rehearsals and intense class participation. The Crucial Conversations course delivers a powerful set of influence tools that builds teams, enriches relationships, and improves end results. Participants acquire the skills that help them step up to and handle high-stakes issues.
Results at a glance:
• Eliminated passive aggressive behaviors in various divisions
• Reunited divided teams
• Increased dialogue among employees
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