JLL India and Compass Group recently come together to launch a whitepaper on (re)Imagine workplaces food services. The study highlights the ideas for leaders on transforming the workplace, to meet the expectations of the workforce and changing consumer preferences. The report captures best practices for C-suite and business leaders, who are now looking for solutions in workplace food services.

The impact of COVID 19 on all aspects of our lives, including workplace environment has been the most disruptive in recent times. As India gears up for the unlock phase, workplaces are gradually prepping themselves to begin functioning with minimal staff, and with required safety measures in place. We are witnessing a major transformation in the corporate workspace wherein employee health and wellbeing is at the core.  Amidst the pandemic, leaders are gearing to adapt the next normal by framing strategies to (re)Imagine workplaces and create a safe and welcoming office environment.

A recent survey conducted by JLL reveals that of all the services that an employee enjoys at the workplace, food and beverage services always come at the top of everyone’s concern list. A Compass Group study, “Eating at Work”, also showed that food was chosen as the preferred non-monetary perk over of flexible working hours, onsite fitness and employee wellness programs which are perceived as vital non-monetary benefits. As per the study, 73% ranked café meals as a top priority, demonstrating the power of food at the workplace.

According to a JLL Global (WFH) Experience Survey (May 2020), almost 82 percent of the people in India in a survey have shown their eagerness to go back to their workplaces. Taking this into consideration, the whitepaper lays down new protocols to be put in place for enhanced safety of the workforce. It would involve a combination of measures to improve workplace confidence along with workplace design upgrade such as:

• Food Safety: The integrity of supply chain, quality of food, traceability of raw materials and contactless food delivery mechanisms amidst a changing consumer behaviour are making the corporate food services players re-strategize
• Change in consumers’ behavioral pattern: Food will be prepared under strict health and safety norms, transferred hygienically to workplaces for employees, instead of the open serving or buffet model
• Use of technology to make wiser decisions: Healthy and immunity-boosting options, meaningful variety and ready-to-eat items are making it more acceptable to consumers. Use of technology like the Internet of Things (IoT) and online payment windows have given strength to the applicable social distancing norms
• Flexible design spaces with integrated safety features: The future workplaces will also be designed differently, use of more linear designs, surfaces which can be cleaned easily and a serving counter and seating design to avoid overcrowding will be practised.

Recently, Compass Group India announced the launch of SafeSphere  program to provide a safer and healthier workplace. As India prepares to return to office, SafeSphere aims to support organizations in reassuring wellbeing and hygiene of their employees, through adaptable and customizable program of food, safety and hygiene solutions.