According to a recent survey by Qandle, an HR Tech platform found that during the lockdown, around 53 percent of the respondents said they switched to HR tech solutions. In addition to this, out of the ones that adopted HR solutions, 69 percent were first-time-users. When asked about the prime factors which drove them towards HR Tech solutions, 29.6% said tracking productivity was their first priority.
The study which surveyed more than 1,000 organisations highlighted that in the last few years, HR had to pivot its functioning in order to manage the workforce. During the process, both employees and HRs went through frequent trials and testing of different procedures that would best suit their needs. While talking about early days during the lockdown, over 21 percent of the respondents, which included HRs and leaders of organisations across all sectors, said that motivating employees daily was the biggest challenge, followed by tracking their productivity efficiently.
“It was evident that the lockdown did fuel the HR Tech industry, however, the prime factor was still not very clear, since there is an array of HR responsibilities, which only grew in the new normal. Analysing the underlying factors had become very difficult. Nevertheless, with the survey, some surprising factors have been unravelled as the real catalysts. We will have to wait and see if it is here to stay and grow, or is a temporary trend,” said Chayan Mukhopadhyay, Co-founder and CEO, Qandle.
After widespread HR Tech adoption, organisations focused on the success of the implemented solutions. Over 37.9% of respondents stated to have seen the situation improve, while 48.3% saw only a little progress. The expected reason for this could be the inability of some solutions to serve the primary purpose- tracking the productivity of employees. And as the survey revealed, 21% of the respondents felt that productivity tracking could be improved.
“People have been familiar with HR Tech for payroll, hence the chances of getting disappointed there were less. However, tracking employee productivity was a new demand, where the solutions are still not refined enough,” added Himanshu Aggarwal, Co-founder and CTO, Qandle.