Industry body Nasscom has formulated occupational standards guidelines for IT services, BPM, engineering R&D and software products, with the objective of providing these segments with strong pipelines of qualified talent in the years to come. Growth in future will be driven by new services/solutions and not more of the same. The industry has started to make significant investments in tools, technology and talent to build appropriate solutions and communicate the value proposition. NASSCOM says that the industry now has some standards and frameworks because BPM companies are moving up the value chain.
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