Article: #13 Cactus Communications: Serious About the ‘Happometer'

Employee Engagement

#13 Cactus Communications: Serious About the ‘Happometer'

Passionately editing research papers to make them fit for publication in reputed international journals, laid the foundation for a company that today offers class–leading English solutions to organizations and people across more than 70 countries. From a humble beginning in 2002, over the last nine years, Cactus Communications has built a dynamic team of individuals who consider themselves Cactizens for life, and have helped thousands of people across five continents achieve their goals through effective communication. The commitment to provide solutions that enable “growth through effective communication” has helped Cactus serve over 25,000 clients and grow from an organization with a single service offering to one that offers a diversified portfolio of communication–related services.
 

The stimulating work environment is characterized by team-work and hierarchy-less culture, where fun is a core value

 

Passionately editing research papers to make them fit for publication in reputed international journals, laid the foundation for a company that today offers class–leading English solutions to organizations and people across more than 70 countries. From a humble beginning in 2002, over the last nine years, Cactus Communications has built a dynamic team of individuals who consider themselves Cactizens for life, and have helped thousands of people across five continents achieve their goals through effective communication. The commitment to provide solutions that enable “growth through effective communication” has helped Cactus serve over 25,000 clients and grow from an organization with a single service offering to one that offers a diversified portfolio of communication–related services.

In its growth over the last one decade, it has ensured that the cohesiveness of the team, the warmth of the workplace and the culture of excellence have all remained untarnished. The stimulating work environment is characterized by team-work and hierarchy-less culture, where fun is a core value. Employees take a lot of pride in the consistent and combined effort of each and every member of the organization towards customer delight. Anurag Goel shares his thoughts on what makes Cactus a great workplace, as he says, “Our people are really the biggest reason we have this energized work environment. Together, we shape the character of the organization and its culture which makes it a great workplace.”

The ‘Fun Committee’ and ‘Fun Managers’ at Cactus Communications have been able to ‘institutionalize’ fun. Amidst an environment wherein the pace of change is invigorating and the employees need to be on their toes, the committee and its members create enough opportunities for them to have fun. As a matter of fact, there is a special metric called ‘Happometer’ which helps Cactus identify people who are happy or unhappy. Yashmi Pujara, Vice President, HR, Cactus Communications, says, “We try to build an environment where people work well and work together—where the focus moves beyond individual performance to team performance.” Cactus as an organization, true to its name and significance, has all the trappings to endure the tough times and blossom during good times.
 

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Topics: Employee Engagement, #Culture, #BestPractices

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