US-based workforce management solutions provider Kronos Inc will increase their R&D headcount in India by 25%. At least 120 R&D professionals will be hired in the next 12 months. By 2020, their aim is to employ more than 1000 employees in the R&D segment. Currently, Kronos employs 700 people in India, which is the company’s largest employee base outside the US.
Kronos has recently appointed Rajiv Burman as its Head of HR (Asia Pacific) who is responsible to drive employee engagement and business growth in Australia, China, New Zealand and India. The announcements of increasing workforce along with the idea of driving employee engagement in India emphasize the importance of the Indian market.
The company is also setting up a live customer experience centre in Noida with an investment of $1,50,000 (about Rs 1 crore) as part of its expansion plans in India by second half of 2016, a first such lab outside the US. This center will also drive engagement between customers and engineering teams enabling Kronos to tailor offerings in line with market expectations in the region.
Having identified the opportunity for technology which plays a vital role in addressing India’s contracted workforce at par with blue-collar employees, the company has approached this issue that can directly impact the success of the ‘Make in India’ initiative, the company said in a press release.
Aron Ain, the Chief Executive Officer at Kronos said, “The ‘Make in India’ campaign is going to unleash the potential of the largest working age population any country has, and Kronos will enable companies to harness this potential and stay competitive against global giants. We are scaling our operations in India and localizing our product to make it more relevant to this diverse country. We are committed to seeing our customers succeed with Kronos while improving the lives of millions of blue collar and contract workers in India.”
In order to attract customers from the North and West India, Kronos is also looking to introduce Hindi as a language option in the clocks it sells to companies, which allows employees to punch in their time of entry.
James Thomas, country manager, India, Kronos said, “We have a strong local team backed by a global network of Kronos resources; a growing customer base of more than 100 customers in India; and a proven workforce management solution that helps organizations control labor costs, minimize compliance risk, and improve workforce productivity. Our opportunity for growth in India has never been greater, particularly in the Kronos Cloud.”
In India, Kronos provides solutions to companies such as FirstSource Solutions Ltd, Mahindra & Mahindra Ltd, SABMiller India Ltd and UltraTech Cement Ltd to manage their permanent and contract employees. Its customers include players from industries like retail, manufacturing, hospitality, services and distribution.