Recognising the strategic value of continuous learning, organisations are embedding it into their culture. Digital innovation and evolving workforce expectations have significantly transformed Learning and Development (L&D) and are poised to drive even greater changes in 2025. Building technical expertise is a top priority, with tailored programs integrating Industry 4.0 practices, boosting AI capabilities, and advancing manufacturing roles.

In 2025, organisations across industries will harness emerging technologies like Artificial Intelligence (AI), Virtual Reality (VR), and adaptive learning platforms to revolutionize Learning and Development (L&D).

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By preparing a strong foundation and fostering a knowledge-driven consumer-centric mindset, they set the right processes to navigate the future. Additionally, balancing technical training with soft skills programs focusing on leadership, adaptability, communication, and problem-solving, ensures a well-rounded, future-ready workforce.

AI for hyper-personalised learning

Rajesh Rai, Vice President - People & India Head HR, highlights how AI-powered tools analyse real-time employee data to deliver tailored learning experiences, enabling skill-based interventions aligned with individual career goals.

“Learning Experience Platforms (LXP) will curate personalised learning paths by aggregating internal and external content. As organisations pivot toward a skills-first approach, AI-driven insights will bridge skill gaps, providing actionable feedback and recommendations for reskilling and upskilling,” adds Rai.

According to Rai, this will empower employees to keep pace with evolving industry demands while enhancing organisational agility and innovation. “Furthermore, virtual reality and Metaverse platforms will redefine onboarding and training by creating immersive, interactive environments that simulate real-world scenarios, fostering deeper engagement and retention.”

At GlobalLogic, career path generator called The Career Navigator tool helps employees curate personalised career paths, supported by subject-matter expertise, coaching, and cutting-edge learning infrastructure. “Fostering an Innovation-driven culture in our DNA led by employees who embody being ‘Smart, Bold and Human’ and by integrating Generative AI and automation into HR 5.0, we ensure a seamless talent process, combining performance management, feedback, and upskilling to enable career growth and business continuity,” says Rajesh.

Emerging technology an enabler

Poonam Agarwal, Head – HR at BSH Home Appliances, views emerging technologies like AI, AR, and VR as catalysts for shaping a future-ready workforce and revolutionising L&D.

Poonam explains that virtual simulations enable teams to interact with innovations, such as smart dishwashers and ovens, in modern home designs. “This enhances product understanding and drives innovation to meet the evolving needs of consumers.”

From immersive product training to simulation-based safety programs, technologies foster a skilled, agile workforce, primed to navigate rapid industry transformations and transform Learning & Development (L&D) into a personalised, scalable, and impactful experience.

At RPG, they have harnessed AI to unlock deep insights into individual learning needs, creating tailored paths and democratising growth opportunities through platforms like open opportunity marketplace. “Today, this is accessible to all employees and empowers them to explore cross-functional projects, gigs, and mentorships, fostering holistic development and aligning aspirations with business goals,” says Pankaj Raut, Group Head – HR Digital and Talent Management.

Pankaj further adds that VR still faces scalability challenges, we have successfully implemented it for project sites and manufacturing training, where employees can practice technical and safety protocols in highly immersive, risk-free environments.

Adaptive platforms tailor content to each learner’s pace and skill level. For instance, a frontline sales employee may receive short modules on negotiation skills, while managers participate in advanced leadership simulations. Additionally, these platforms incorporate GenAI-powered role-play scenarios, allowing employees to practice both behavioural and functional skills with instant feedback. This approach drives engagement, improves retention, and facilitates the practical application of learned skills.

“By integrating these innovations, we are building a learner-centric ecosystem that fosters continuous upskilling, inclusivity, and alignment with business outcomes. The result? A workforce that’s not just future-ready but primed to thrive in an ever-evolving workplace landscape,” notes Pankaj.

Shruti Tandon, Managing Director – People Enablement, Nagarro, says that employees now seek training that mirrors the accessibility and engagement of the digital tools they use daily: interactive, hyper-personalised, and aligned with their unique goals. At the forefront of this shift, there is an AI-driven hyper-personalised learning paths, which analyse employee skills, aspirations, and behaviors to deliver targeted development opportunities. “This not only creates a platform for individual growth but also enhances organisational agility and results. Scaling such efforts requires investment in the latest technologies and active leadership commitment to a culture of improvement.”

Shruti adds that Nagarro places a strong emphasis on L&D to empower employee growth and align with this evolving landscape. “Our strategy focuses on personalised learning paths tailored to individual skills and career goals through advanced tools, data analytics, and Gen AI.”

They have a diverse range of courses catering to employees in both business and engineering roles, with flexible formats such as e-learning, instructor-led sessions, and programs that focus on making employees savvier through experiential learning. "This comprehensive approach equips employees with the technical, leadership, and soft skills required to excel, fostering impactful and personalized development.",” concludes Shruti.

If you're eager to hear from industry leaders about future-proofing L&D and bridging the skills gap with adaptive learning technologies, join us at the second edition of TechHR Pulse Mumbai on February 5.