There is an L&D capability gap in the entire world and there is a huge gap in the expectations that people have with regard to skillsets and people. So how do we change the mindset? Pre 2002, the challenges which rocked organizations were mostly with regard to the lack of performance management systems, immediate need of attaining operational excellence, managing the stakeholder experience. There was no process of training in place neither was there any concept of ‘learning’. So Praveer Sinha, CEO & MD at Tata Power Delhi Distribution Ltd spoke about measures they took to impact the development of their employees. Watch this video to know what the company did to create the learning curve for their system.