In a world where the workplace is evolving at lightning speed, staying connected and engaged is no longer a luxury—it’s a necessity.  In this new reality, keeping employees engaged isn’t just critical—it’s a competitive edge. But with employee expectations constantly changing, are organisations doing enough to stay ahead? 

This pain point were at the heart of a recent event organised by Workvivo by Zoom and People Matters. Centred on the theme “Human-centric Workspaces- Revolutionising Employee Connection and Experience”, the discussions were spearheaded by Sameer Raje, General Manager & Head of Business for Zoom, India & SAARC, Adam Bowden, Head of APAC at Workvivo and Jensen Leung, Regional Account Director for Asia and India at Workvivo where the industry leaders came together to explore these pressing questions, offering a fresh look at how technology, from AI to collaboration tools, is reshaping the employee experience. The result? Actionable strategies that leaders can use to create workplaces that not only survive but thrive in today’s fast-paced world.

The Power of Collaboration: Insights from Zoom’s Sameer Raje

The event began on an inspiring welcome note with Sameer Raje. Drawing on his 25 years of experience in driving growth and digital transformation, Raje reflected on how Zoom has grown beyond a meetings tool to become a AI-first work platform.

Raje didn’t just talk about the technology—he highlighted how collaboration has evolved. While it may sometimes lead to friction, he explained, collaboration is ultimately about bringing people together to achieve shared goals. Under his leadership, Zoom has expanded its capabilities with tools like virtual chatbots, contact centres, and AI-driven solutions that go beyond video calls. This, he noted, has positioned Zoom as a key enabler of seamless communication and employee engagement in today’s workplaces. By breaking down silos, organisations can foster more productive and connected teams.

The importance of elevating employee experience for organisational success

After Raje’s welcome note, Adam Bowden took the stage with an insightful keynote that addressed one of the biggest challenges in today’s workforce: employee disengagement. According to Bowden, disengaged employees—those who are “quiet quitting”—pose a serious risk to productivity and workplace culture. Industry research shows that up to  50% of US employees fall into this category, staying in their roles but lacking motivation.

Bowden made it clear that the solution lies in strong, personalised communication. He highlighted that maintaining an engaged workforce requires creating a connection between employees and the organisation’s mission and values. The employee engagement platform Workvivo, Bowden explained, acts as the “digital heart” of an organisation, helping companies personalise communication, predict employee needs, and monitor engagement in real time. This ensures that employees feel supported, valued, and truly part of something bigger, which in turn drives the overall success of the organisation.

Workvivo in Action: A glimpse of personalised and data-driven engagement

Following Bowden’s keynote, Jensen Leung demonstrated the platform’s powerful capabilities with a video presentation. Leung explained how Workvivo serves as a digital front door for employees, offering a single hub for leadership updates, podcasts, live streams, and other key communications - designed to keep employees connected and informed.

What makes Workvivo stand out is its integration with insights and data analytics. These tools allow organisations to monitor engagement levels in real time and deliver highly personalised communication to each employee. By providing relevant and timely information, Workvivo ensures employees feel connected to the company’s mission, no matter their role or location.

Leung also showcased Workvivo’s seamless integration with existing HR tools, which allows employees to access everything from performance dashboards to IT support in one place. This eliminates the need for multiple apps, streamlining internal processes and creating a cohesive employee experience. Additionally, Workvivo’s language translation tool supports inclusivity across global teams, allowing employees to engage with content in their preferred supported language, no matter where they’re based.

Fireside chat: The real-world application Workvivo at Motherson

One of the most engaging moments of the event was the fireside chat featuring Aarti Sharma, Manager Communications, and Trina Mitra, Global Lead, Internal & External Communications & Information Management at Motherson. Moderated by Leung, the conversation focused on how Motherson has successfully implemented Workvivo, branded internally as “Motherson-One,” to enhance communication and employee engagement across its global workforce of 200,000 employees in 44 countries.

Sharma explained how Motherson initially struggled with decentralised communication and the challenge of geo-connectivity, with employees often receiving irrelevant information. Workvivo’s ability to tailor content to each employee has transformed this process, ensuring that employees now receive the information that’s most relevant to them. This has significantly improved engagement and satisfaction throughout the company.

Mitra added that Workvivo has empowered Motherson’ employees to take more ownership of their roles. Instead of relying solely on top-down communication, the platform allows employees to create and share their own content, fostering a deeper connection to the company culture. This shift has created a more inclusive and engaged workplace, where employees feel both valued and heard.

Workvivo’s community-building tools have also played a critical role in fostering inclusivity. Employees now participate in spaces dedicated to specific interests or regions, helping them collaborate, celebrate local events, and connect with their peers across the globe. This has made the workplace feel more cohesive and connected, regardless of geographical boundaries.

A roadmap for the future of work

As the discussions unfolded, one thing became clear: investing in employee experience is key to organisational success. The insights shared during the roundtable offered a roadmap for businesses looking to leverage platforms like Workvivo to enhance engagement, streamline communication, and transform workplace culture.

The future of work is not just about adopting new tools—it’s about embracing a more personalised, data-driven approach to employee communication and engagement. Platforms like Workvivo lead the way, enabling organisations to build stronger, more connected teams. When employees feel supported and engaged, they’re more likely to thrive—and when employees thrive, so does the organisation.

The final takeaway? Your people are the heartbeat of your organisation. When they feel valued, motivated, and connected, your business will flourish.